-
RE NXT Citrix just flashes/nothing happens
Last updatedhttps://kb.blackbaud.com/knowledgebase/Article/90680
Keep Reading -
Work From Home Equipment
Last updatedWork from home purchasing and stipend info can be found Here -under the section titled, "New resources and criteria to access them."
Keep Reading -
Mitel "no internet connection"
Last updatedAlthough you may have wifi, Mitel may be confused and give a "no internet connection" message.To restore connectivity, go to your system tray near your clock.If your icons are hidden, click the ^ arrow to expand the…
Keep Reading -
Uninstall Forticlient
Last updatedCommand:wmic product where "name like 'Forti%%'" call uninstall /nointeractive
Keep Reading -
HighRise
Last updatedWe realized that any user can add anyone else to Highrise, so we are changing to ask each manager to add their new staff to Highrise if needed. Or in a case like this where Nathan might not use Highrise, he could ask Amy…
Keep Reading -
Mitel Deskphone Setup
Last updatedSetting up Mitel phoneWrite down the MAC address on the back of the phone. The MAC address should be on the back of the phone below the handset on a white sticker. Taking a picture of the MAC address works too.Locate the…
Keep Reading -
Mitel - Cannot hear Callers
Last updatedIssue exampleDon't hear dial tone, ringing or the person answering but the caller reports can hear youSteps:When you open Mitel, click on your name under the dialpad to expand the window and you will also see your phone …
Keep Reading -
Mitel SoftPhone Install
Last updatedWindows Desktop Client Install : hereMac Desktop Client Installhere
Keep Reading -
Mitel Voicemail
Last updatedYou can set up a personal greeting by Opening the Mitel softphone clientclickk call routingclick voice recording tabor by:calling your phone numberonce you get to voicemail hit #enter your extensionIt will ask for y…
Keep Reading -
Mitel Google Extension
Last updatedGoogle Doc---------------------------------These steps will guide you through installing the Mitel Google Integration Extension. This will integrate Google Contacts and Google Calendar for Availability status.A vid…
Keep Reading -
Reconnect Ring Device
Last updatedIn the instance that it ever disconnects from the wifi, we will need to launch the app from a mobile device ( you can just download the app to your phone only for the purpose of setting up and then delete it).Launch the …
Keep Reading -
Installing RE NXT
Last updatedHi team NXT!Browse HERE and click on Workspace App for Windows->Workspace App Windows Current Release->Click on the latest version showing for the "Citrix App "Version number" For windows "->Click on this …
Keep Reading -
Remote Server Farm Connections
Last updatedThese are the steps to connecting the remote server/RDS server farm.**NOTE**If you do want to save the links to any of the server, just hit the "show options" button underneath the login for remote desktop, it will give …
Keep Reading -
Skype Voicemails (when offsite)
Last updatedTo get to your voicemails follow these steps. ---------------To access them (and see the notifications from Skype) you need to enter your login information in Skype. You likely have a message that says "enter your …
Keep Reading -
Creating a Team-Call Group in Skype for Business
Last updatedWhen you need to have your direct number forward to more than one person, use Team-call Group in Skype. It's easy and quick to set up and disable.
Keep Reading -