Reconnect Ring Device

Avatar

Angela Tosca

Last updated
In the instance that it ever disconnects from the wifi, we will need to launch the app from a mobile device ( you can just download the app to your phone only for the purpose of setting up and then delete it).

Launch the app, click the 33rd device
Click Device Health
Scroll down to Network - you will likely see a "reconnect to WiFi"
click that, it will prompt you to hit the Orange button on the back of the device -hit it just once and the ring will start to circle a white color (it will send a broadcast signal ) 
Your phone will be prompted to join the "ring xxxx " click to Join
It will ask you if you want to join OFB-WLAN (the last known network it was connected to), click yes (or join)
The device will then circle blue

This can take a few minutes to fully connect

It's also best to do this closest to the front door where the device typically lives

Have more questions?

Comments(0)

Sign In to post a comment